Help & Support

Need a hand? Email us at support@scenespot.com and we'll get back to you.

How do I report a post, photo, or profile?

Tap the report option on the post, comment, photo, or profile. Our team reviews every report and acts on objectionable content within 24 hours.

How do I block or mute someone?

Open their profile and choose Block or Mute. You can undo either from Settings โ†’ Muted / Blocked Accounts.

How do I change my metro?

Tap the metro name at the top of the screen. SceneSpot follows your location by default; pick another metro to browse it, and tap Use My Location to go back.

How do I delete my account?

Settings โ†’ Danger Zone โ†’ Delete Account. It happens right away in the app - no email needed.

I own a business or band - how do I get my profile?

Search for it first - if it already exists, use Claim on its page. Otherwise create it on the SceneSpot website. If the name is reserved as a trademark or well-known artist, email legal@scenespot.com and we'll verify you and set it up.

How do business subscriptions work?

Business plans are managed on the SceneSpot website (Business Dashboard). Payments are processed by Stripe.

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